Its friday morning … time to catch up and get things done before I leave for work, the dreaded things I have been putting away all week. I call in, and hear all the automated options that can’t really answer my question.
I ask for the representative, “Thank you god” I tell myself, in my mind of course as I hear a human voice. He is friendly, ready to serve … thanking me for calling in …
He: “And what’s your name today?”
Me: “Oh … it is (so and so) today … and every day”
A brief pause, I can sense his smile, and hear a shy laugh
He: “Sorry it came out that way”
He: “Thank you” … a good laugh that was recorded ofcourse
Sometimes, well most times, we get into the routine, doing the same things, hear the same questions,
“Who am I talking to?”
“What can I do for you today?”
“How can I help you today?”
they all blend together … making us trip a little every now and then. And these imperfections brighten our day and make us smile!
Later that evening, after many emails back and forth, I read my own email on my last response after I hit send (of course), signed “Thanks you” … really? I tell myself, did I really do that? I hear no laugh, but I smile any way. Time for me to head home. The weekend has begun …
